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Customer Care

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Top Seven Mistakes Made By Importers

Putting your faith – and your money – in a factory thousands of miles away is a daunting prospect. Reading some of the horror stories that abound on the internet, it’s easy to become petrified into inaction. Of course, any investment involves elements of risk, but there’s no reason why new importers should come unstuck, provided they are able and willing to learn from others’ experience. Here are seven of the most common mistakes those new to importing tend to make and how to avoid them.

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How To Super Charge Your Sales In The B2B Environment

First of all one must realise that the B2B market does not exist in any practical terms, it is simply an over generalisation of businesses that work directly with other businesses.  Who will all belong to their own particular market for their respective industry.  Trying to create an overarching strategy that encompasses all B2B’s will lead to you missing out on key customer requirements, making your strategy largely irrelevant to most of the businesses you are targeting.  It is also likely to be very expensive in time and resources.

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Why customer service will make or break your business

As consumers we are surrounded and bombarded by advertising, it is inescapable. As such we have built up a certain tolerance and cynicism towards most obvious marketing strategies. This lack of trust can leave customers feeling cold and hesitant. Trust is considered vital in providing high quality customer service.

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How to entice more clients for your business

Clients are the lifeblood of any business, regardless of how big or small your business may be. In a digital world filled with persistent marketing everywhere you go, clients are savvy and picky who they choose. Not only do you have to communicate how you can meet their needs you also have to show how you can do it better than all your competitors.

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Mango B2B is a trusted marketplace for businesses to buy & sell. If your business sells to other businesses then you should be listed here.

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